REFUND POLICY

At coozy.in we take pride in providing our customers with the highest quality bamboo socks and excellent customer service. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 7-day money-back guarantee.

If for any reason you are not satisfied with your purchase within 7 days of receipt, you may return the unused product for a full refund. Please note that we can only accept returns for unused items in their original packaging and with all original tags attached.

To initiate a return, you must contact us at support@coozy.in with your order number and the items you wish to return. We will provide you with a return address and a Return Merchandise Authorization (RMA) number. All returns must include the RMA number in order to be processed.

We cannot accept returns for items that have been worn, washed, or damaged. We reserve the right to refuse a refund or exchange if the returned item does not meet our return policy requirements.